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fastnet

Sky +

My old sky box gave up the ghost today so we phoned sky to see if we could get somone to fix it.

we were told it would be a £65 call out fee and another £159 for a new box if it couldn't be repaired.

as we have been with them for nearly 20 years i thought this was crap customer service and phoned and told them i was cancelling my subscription due to this.

I am now getting sky+ fitted on thursday for a one off payment of £49.

so if you have sky and are thinking of upgrading, just phone and say you are cancelling........it works wonders...  
LowLight

That usually works a treat every time. I phoned them up to cancel and said if you give me Sky+ I'll stay with you so the guy pretends to go and ask his boss and comes back with his best offer or £49. I say just cancel it. No problem he says.

3 days later the leaflet comes through the door. 'Come Back To Sky And Receive SKY+ Absolutely Free'

So I got Sky+ installed for nothing. Worth the wait, the burd loves it.
fastnet

sh!t....................and here's me bragging as well...... :  
LowLight

sh!t sorry for ruining that mate,. I didn't even notice you had to pay £49 or I'd have kept my mouth shut. :)
scallopboy

What's Sky+? As I don't have a tv I never know what's going on in the world. I find it makes me do more interesting stuff instead.
Doorstop

Sky+ is just like Sky telly but has the PVR option where you can record programs (two at once) without a video recorder.

If you're a right saddo you can even program your Sky+ box to record by sending it a text.

I'd like to say I'm above all such material things but I've got Sky+ and I'd be lost without the blighter.  
scallopboy

Doorstop wrote:
Sky+ is just like Sky telly but has the PVR option where you can record programs (two at once) without a video recorder.

If you're a right saddo you can even program your Sky+ box to record by sending it a text.

I'd like to say I'm above all such material things but I've got Sky+ and I'd be lost without the blighter.  


Sounds too complicated for me. I think I'll stick to huddling around the wireless of an evening smoking my pipe.  
cybers

Well i think i got the deal of the century.
I had to call them about a dead Sky+ box got the same old argument 65 quid and 159 for new box....
Told em i wanted to cancel...
1 main box 3 multi room talk and broadband package all on max packages. boy said if thats how ya feel we will send out your mac code... I left it at that and cancelled.
within the hour i got a toffee speaking woman telling me i cant cancel as i am in contract.
So now i am blazing and furious as i have been out of contract for 3 years she never read the year date properly so told her to call back once she was educated in the calender and hung up...

10 mins later and a helluva nice girl called wiped the broadband cost wiped the call package cost halfed my multiroom subs and gave me HD.

So we now wait on the engineer...
and for 6 months I get to save some dough.

They know difficult times lay ahead and they need your cash more than you need to give it to them.

Oh and I was also told Sky Broadband is now truly unlimited they dont care if you download 6gb or 6000gb a month ... Announcement will be made later this week making it stand apart from all the other companies.
fastnet

I feel like hingin' maself now.........
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