urbanglasgow.co.uk

escotregen · Posted: Thu Dec 11, 2008 8:25 pm Post subject:

I would be sad to see this place not surviving; it's a definate addition to this East End part of the city.
I've been there only a few times (first time was with urbanglasgow!). I have to say that each of the three (I think) times they did not have the first of their advertised beers. From a commercial view, it's an awful big cavern of a place. The internal space added to its attraction, but that would mean that the proprietors would need a massive turnover in trade just to ensure they met the overheads.

On the micro brewery bit... didn't another one of my favourites, Mono give that up as uneconomic, even if it was popular?
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poodiecat · Tofu hot dog & mustard Joined: 20 Feb 2008 Posts: 487

escotregen · Posted: Mon Dec 15, 2008 11:08 am Post subject:

OK I know it's a bit off-topic... but it's still related. I was reminded at the weekend that at least the level of personal service at West has always been good for me.

At the weekend I was with a sizeable crowd in Weatherspoons in Bothwell Street (the one that's also called Edward Wylie?). The staff were clearly in bad humour and overworked trying to deal with the heaving punters trying to get served.

There's was almost a nasty situ generated by all this when one (big!) customer sneaked in ahead of several patiently waiting guys and girls and the barmaid went to serve him. When the others objected to the barmaid, she stood back, threw her arms up and said 'right, you fight it out among yourselves'

I later saw a couple of others give up on their idea of ordering a meal when they got similar passed over after waiting some time to get served.

I'm not often in Weatherspoons, but I do recall a couple of years ago me and my partner arrived at the Counting House in St Vincent Street early on a busy Friday night to meet another couple of couples. When we arrived they came up to say 'now you're here, let's go elsewhere - we just spent 15 minutes trying to get served here'.

Is that the Weatherspoon offer; 'good prices but bad service at busy times'? Or maybe I've just been unlucky (I've been into the one in Sauchiehall Street twice with no problems, but that was at quite times).
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sputnik · Single Sausage Joined: 04 Oct 2008 Posts: 385

been in three city centre weatherspoons,complained about the state of the food and service in two of them.no apologies from anyone.wont be back.now i see they are going to open one in clydebank,where i live.

Stuball · Posted: Mon Dec 15, 2008 4:35 pm Post subject:

The service can be dreadfully slow with lack of staff... I've often waited patiently for service when someone walks up beside me and gets served straight away. The staff need to learn to control their bar and customers should learn a bit of respect.

I'm appauled by the staff telling you to fight it amoungst yourselfs
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escotregen · Posted: Mon Sep 21, 2009 11:42 am Post subject: WEST again!

Some good and heartening news for the WEST pub/brewery/diner after their recent travails and worries about viability:

http://www.heraldscotland.com/bus...ond-site-in-2m-expansion-1.921142

... and sorry mods, but I did search but could not find the needle-in-the- haystack that seems to be the thread we previously discussed WEST in.
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james73 · Posted: Tue Sep 22, 2009 6:46 pm Post subject: Re: WEST again!

escotregen · Posted: Wed Sep 23, 2009 1:40 pm Post subject:

oohh... and I din't even feel that

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norrie · Posted: Tue Oct 13, 2009 8:06 pm Post subject:

Just caught this thread.
I didnt know the business was in trouble, I was in it when it first opened , it was Ok food and beer were not bad it was expensive, I am not surprised it struggled, might have done better in town.
The owner was kind enough to let me take photos af the bar area and the brewery, if any of you are interested I will post them on here.

Bye for now, norrie
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